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Effective March 26, 2026

River Road Landscaping (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect, and share the information you provide to us, particularly in connection with text messages sent through our dedicated phone number powered by Jobber.

This policy is publicly available at:

https://riverroadlandscaping.com/privacy-policy

1. Our Business Details

Business Name: River Road Landscaping

Address: 11102 Candlelight Ln Potomac, MD 20854

Phone: (240) 230-7056

Email: riverroadlandscaping@aol.com

Website: riverroadlandscaping.com

2. What Customers Can Expect from Our Text Messages

We use a dedicated phone number through Jobber to communicate with you quickly and conveniently. You can expect the following types of text messages:

Appointment reminders and confirmations

Service updates or rescheduling notices

Invoices and payment requests

Important account or job status updates

Occasional promotional offers (you can opt out of these at any time)

We will not send more than [e.g., 4–6] messages per month unless you specifically request more frequent communication. All texts are sent from our Jobber-powered dedicated phone number.

3. What Information We Collect

We may collect the following information from you:

Name

Phone number

Email address

Mailing or service address

Service/job history and preferences

Any other details you voluntarily provide when contacting us or booking services

4. How We Use That Information

We use your information only for legitimate business purposes, including:

Sending appointment reminders, invoices, updates, and customer support messages

Managing your account and service requests

Processing payments (through secure third-party processors)

Improving our services and responding to your inquiries

We do not sell your personal information to third parties for marketing purposes.

5. How We Store and Protect Your Data

We take reasonable and industry-standard security measures to protect your information, including:

Secure servers and encryption

Restricted access (only authorized staff can view customer data)

Regular security reviews

Your data is stored in the United States and is protected by Jobber’s secure platform and our own internal safeguards.

6. Whether We Share Information

We may share your information with trusted third parties only when necessary:

Jobber (to power scheduling, invoicing, and our dedicated phone number)

Payment processors (e.g., Stripe or similar)

Service partners who help us fulfill jobs (only the minimum information needed)

These partners are contractually required to protect your data and use it only for the purposes we specify. We do not share your information for any other reason.

7. Your Customer Rights

You have the right to:

Request a copy of the personal information we hold about you

Ask us to correct or update inaccurate information

Request that we delete your information (subject to legal obligations)

To exercise these rights, simply reply to any of our texts with “HELP” or email us at [your business email].

8. Opting Out and Getting Help

To stop receiving text messages, reply STOP to any message from our dedicated phone number.

You will receive one final confirmation text, and we will no longer send you SMS (except for legally required notices).

For help or questions about this policy, reply HELP to any of our texts or email us at [your business email].

We will respond to your request within [e.g., 10 business days].

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with an updated “Effective Date.” Continued use of our services after changes means you accept the updated policy.

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: riverroadlandscaping@aol.com

Phone: (240) 230-7056

Mailing Address: 11102 Candlelight Ln Potomac, MD 20854

Thank you for trusting River Road Landscaping with your information.

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